Unified identity
Deterministic and probabilistic matching, no duplicate customer and no orphan data.
The platform
One platform. Four integrated products.
Partenero Sales, Customer Experience, Customer Success and AI Agents connected by a native CDP. Start with what you need today. Scale into the rest tomorrow.
Partenero Sales
The CRM with an AI that sells for you.
Visual pipeline, sales inbox and an AI SDR that captures, qualifies and books meetings 24/7 on WhatsApp.
- Native WhatsApp
- AI SDR that books meetings
- Pipeline & automations
- CDP & revenue analytics
Customer Experience
Omnichannel support with AI copilot.
WhatsApp, email, chat, social and voice in a single inbox, with reply suggestions and smart routing.
- Native WhatsApp
- AI copilot in composer
- SLAs and queues
- Auto CSAT & sentiment
Customer Success
Reduce churn. Grow revenue.
Health score, journey, playbooks and real-time alerts for a CS Ops that drives post-sales revenue.
- Configurable health score
- No-code playbooks
- Journey & lifecycle
- Renewal & expansion
AI Agents
AI that acts, not just suggests.
Generative agents with tool use via API/MCP. They resolve, schedule, capture leads and escalate when it matters.
- Auditable tool use
- Grounded in your content
- Per-channel personas
- Governance & SOC 2
CDP · Customer Data Platform
The engine that makes three products one.
Partenero CDP unifies product, billing, support and CRM data. Each product reads the same timeline, so your team and the AI see the full customer.
Events & timeline
Every interaction becomes an event. CS, CX and AI read the same queue, no data forks.
Privacy by design
Granular consent, configurable retention, PII redaction and LGPD/GDPR.
Why Partenero
Different from imported CS/CX tools.
WhatsApp is the heart, not a plugin
In LATAM, customers live on WhatsApp. Partenero was built for it from day one.
Three products, zero friction
Not a stitched suite with 5 logins. One app, one data layer, one AI.
Onboarding without mandatory white-glove
Most customers go live in 1–2 weeks. Not in 6 months of implementation.
Pricing by value, not seats
Pay for impact: resolved conversations, active accounts, ARR under management.
Integrations
Plugged into your stack, no code.
60+ native connectors. CRM, billing, ERP, product, marketing and support tools.
SSalesforce
HubSpotPPipedrive
RDRD Station
OmOmie
StripeAAsaas
iIugu
NotionMMonday
Linear
JiraIntelligent customer management
Plans that scale with you.
We charge for delivered value, not per seat.