Plans tailored to your operation.
Partenero Sales, Customer Experience and Customer Success are priced per user. AI Agents are priced by project scope. Combine the products that fit and pay only for what you'll actually use.
CX · Omnichannel Support
One inbox for every customer conversation.
WhatsApp, email, chat, Instagram, Facebook and voice in a single inbox, with an AI copilot in the composer and 360° context on every conversation.
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- Native WhatsApp Business API, Meta-approved
- Email, chat, Instagram, Facebook, voice and custom API
- AI copilot: summary, suggestion, tone and translation
- Routing by skill, language and segment
- Per-channel SLA with automatic escalation
- 360° context: history, health score and contracts
Customer Success
Cut churn and grow post-sales revenue.
A CS operation with configurable health score, customer journey, automated playbooks and renewal forecasting, wired into the place your team already works.
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- Configurable health score by segment and product
- Automated playbooks with no-code triggers
- Customer journey: onboarding → expansion → renewal
- NPS and CSAT built in (WhatsApp, email and in-app)
- Renewal and expansion forecast per contract
- Real-time alerts in-app, Slack and WhatsApp
AI Agents
AI that acts, not just suggests.
Generative agents wired into your systems via API and MCP. They look up, decide and act using your private content, with auditable governance.
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- Grounded on your content (PDFs, wikis, internal bases)
- Tool use via REST, GraphQL and native MCP servers
- Multiple agents (support, pre-sales, back-office, CSM)
- Human handoff by confidence, sentiment or policy
- Logs and explicit source on every reply
- Persistent memory per customer and account, with context across conversations
Partenero Sales
AI-native sales CRM on WhatsApp.
Visual pipeline, sales inbox and an AI SDR that captures, qualifies and books meetings 24/7. Land with the sale and expand into support, success and AI on the same platform.
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- Visual pipeline: kanban, multi-pipeline, goals and forecast
- Sales inbox: WhatsApp, email, Instagram and chat
- AI SDR that qualifies and books meetings 24/7
- No-code cadence and follow-up automations
- 360° CDP integrated with RD Station, Pipedrive and HubSpot
- Revenue analytics: conversion, loss reasons and ranking